At Salt Off, we believe in the performance and quality of our products. That’s why we proudly offer a 7-Day Money Back Guarantee. If you’re not completely satisfied with your Salt Off purchase for any reason, you can return it to us within 7 days of receiving it for a full refund of the product purchase price (excluding shipping).
How It Works
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Purchase any Salt Off product
Buy directly from our official website: www.saltoff.com.au -
Try it out
Use the product as intended and evaluate its performance. -
Not satisfied?
Contact us within 7 days of receiving your order to initiate the return process.
Return Process
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Contact Customer Support
Email hello@saltoff.com.au within 7 days of receiving your item to request a return. -
Return Authorisation
You’ll be issued a Return Authorisation and provided instructions on how to return the item. -
Ship the Product
Return the product in its original packaging and condition using a trackable method. Return shipping costs are the customer’s responsibility. -
Refund
Once we receive and inspect the product, we’ll process a full refund of the product price to your original payment method.
Terms and Conditions
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The 7-Day Money Back Guarantee applies only to purchases made via saltoff.com.au
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Returned items must be in original condition and packaging to be eligible for a refund.
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Shipping costs are non-refundable unless the item was damaged or incorrect upon arrival.
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Salt Off reserves the right to deny a refund if the product shows signs of misuse, damage, or excessive use.
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Guarantee period starts from the date of delivery of your order.