Terms Of Service

Last Updated: 26th of may, 2025

This website is operated by Salt Off Australasia (referred to as “Salt Off”, “we”, “us”, or “our”). By accessing our website or purchasing from us, you engage in our "Service" and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), which include our policies linked or referred to herein. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully. By using this website or purchasing our products, you agree to these Terms. If you do not agree, you must not use our services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform we use to offer our products and services.

1. ONLINE STORE TERMS

By using our site, you warrant that you are:

  • At least 18 years old, or the legal age of majority in your jurisdiction.

  • Providing accurate, complete, and up-to-date information.

You agree not to use our products for any unlawful purpose, and you must not violate any laws in your jurisdiction, including copyright laws. You must not transmit malware, viruses, or other destructive code. Any breach of these terms may result in the immediate termination of your access.

2. AUSTRALIAN CONSUMER GUARANTEES

Nothing in these Terms excludes, restricts or modifies any rights you may have under the Australian Consumer Law(ACL). Under the ACL, you are entitled to a replacement, repair or refund for a major failure, and to compensation for any other reasonably foreseeable loss or damage.

For more information, see the Australian Competition and Consumer Commission (ACCC) website: www.accc.gov.au

3. GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any lawful reason at any time. Your content (excluding credit card data) may be transferred unencrypted and adapted for technical purposes. Credit card information is always encrypted during transfer over networks.

You agree not to duplicate, sell, or exploit any aspect of the Service without our express written consent.

4. ACCURACY AND RELIABILITY

We do our best to ensure all information is accurate and current, but we do not warrant the completeness or timeliness of content on our site. Information is for general guidance only. Any reliance is at your own risk.

5. PRICING AND PRODUCT AVAILABILITY

Prices and product availability are subject to change without notice. We reserve the right to:

  • Limit sales to specific individuals or regions.

  • Discontinue any product at any time.

  • Correct errors, inaccuracies, or omissions without prior notice, including after an order is submitted.

6. ORDERS AND BILLING

We reserve the right to refuse or cancel any order. If we cancel your order, we may notify you using the contact details provided.

You agree to provide accurate and complete billing and contact details. You must promptly update this information if it changes.

7. SHIPPING, RETURNS & REFUNDS

All shipping and return terms are governed by our Shipping Policy, Returns Policy, and Refund Policy, available on our website. Please review them carefully.

Return claims for faulty, incorrect, or damaged goods must be submitted within the stated timeframes and will be assessed in accordance with the ACL.

8. THIRD-PARTY TOOLS AND LINKS

We may provide access to third-party tools and links over which we have no control. Use of these tools or links is entirely at your own risk. You should review the terms and privacy policies of third-party providers before engaging with them.

9. USER SUBMISSIONS AND FEEDBACK

By submitting content to us (e.g., reviews, suggestions, testimonials), you grant us a worldwide, non-exclusive, royalty-free right to use, reproduce, and publish that content in any medium. You warrant that your submissions do not infringe any third-party rights and are not defamatory, obscene, or otherwise unlawful.

10. PRIVACY

Your use of the Service is also governed by our Privacy Policy, which complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Please review it here: Privacy Policy

11. LIMITATION OF LIABILITY

To the extent permitted by law:

  • We exclude all implied warranties, except those required by the ACL.

  • We are not liable for any loss of profit, data, or indirect, incidental, or consequential damages arising from your use of the Service.

Where our liability cannot be excluded under the ACL, it is limited to the replacement or repair of the goods, or the cost of doing so.

12. INDEMNIFICATION

You agree to indemnify and hold Salt Off harmless from any claims, demands or damages (including legal fees) arising from your breach of these Terms or violation of any applicable law or third-party rights.

13. TERMINATION

We may terminate or suspend your access to the Service at any time for breach of these Terms. Upon termination, your obligations and our rights remain enforceable in accordance with applicable laws.

14. SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, it will be severed without affecting the validity of the remaining provisions.

15. GOVERNING LAW

These Terms are governed by the laws of New South Wales, Australia, and you agree to submit to the exclusive jurisdiction of the courts of New South Wales.

16. CHANGES TO TERMS

We reserve the right to modify these Terms at any time. Updates will be posted to this page, and it is your responsibility to review changes periodically. Continued use of the Service after changes are posted constitutes acceptance.

17. CONTACT US

If you have any questions about these Terms, please contact us at hello@saltoff.com.au